I live in an area of South Jersey which is called the Pine Barrens. We’re surrounded by forest and farm land. It’s quite beautiful actually. When I bought the house I was concerned that we were on septic and well for our utilities. I’ve had no prior experience with either of these systems so it’s been a learning process.
I recently found out that my septic system is failing. I have it emptied regularly but with the large amount of people in the house (9 kids and myself) it’s over used. I noticed water pooling in my backyard above the fields. I called the company who empties it and they sent out one of their owners to take a look at the problem. Without doing anything but looking around the back yard he told me that my fields need to be replaced and the cost would be anywhere from $8-12,000. Then he said it may be easier to put new fields in a new location and leave the existing ones alone. That would cost up to $15,000.
After he left I decided to go online and see if I could find some other solutions. I came across a bottled substance that was developed in 1953. It costs $50 a bottle. I did some extensive research and found a lot of good things online about how it works. So, I ordered some. It should arrive tomorrow at which time I will test it and report back how it worked. I’d rather waste a few hundred dollars on this stuff before spending the kind of money I mentioned above.
Here’s my point: The guy who came out to my house is a dishonest salesman. He’s been in the business for several years. How can he not know about this stuff that’s been around since 1953 that was developed by Ortho? There are hundreds and hundreds of testimonies online that say this stuff works. My feeling is that he knew about it but wanted to go for the big sale.
How many times have you done that? It’s tempting to go for the big sale isn’t it? Here’s my take on it: Had he been honest with me and told me about this bottled stuff I would have been a customer for life. I would have called him every time I needed my tank emptied, I would have talked about him to all my friends and neighbors in town (the whole town and most towns around us are on septic). Honesty would have gotten him a customer for life and a bunch more customers that he may have never had an opportunity to be in contact with. And most importantly, he would’ve gotten some valuable testimonials out of it.
But he chose the low road instead of the high road. So I’ll be sure to tell my friends and neighbors in town about that as well. Now, it’s possible that he doesn’t know about this stuff but I doubt it. And if he really doesn’t, then shame on him for not being up on his field.
You have to approach your job in sales looking at the big picture. You can’t focus on just "this one sale." You have to think bigger than that by considering what the long term effects of the sale will be. With that kind of attitude you’ll never fail.
I know you can do it and I definitely believe in you!
